Mr Dhilliban
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If after the first session, you feel the tutor is not suitable or not competent, you can ask for a replacement tutor, and the first session with the previous tutor is free of charge!
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From second session onwards, if you feel your child is showing no improvement, just inform us and we will suggest a replacement tutor. You don't need to go through the hassle of searching another tutor again
Lessons Record
Tutors are required to submit the records of lessons done. You can view these records to make sure all classes are completed, based on the payment made.
You only start paying from the first session if you are satisfied with our tutor's performance. If you are not satisfied, you can ask for a replacement tutor, and the first session with the previous tutor is free of charge!
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